Community Stroke Advisors

Community Stroke Advisors

Giving experience, support and hope to stroke survivors, their family, whānau and carers

Stroke Foundation Community Stroke Advisors are available throughout most of New Zealand to work with stroke survivors, their family, whānau and carers. Their role ensures people achieve the best possible outcome after stroke. This service is free.

Watch our short video for a quick introduction to the Community Stroke Advisor service:

Community Stroke Advisors (CSAs):

  • make hospital and home visits to introduce and explain the CSA service
  • work with stroke survivors, their family, whānau and carers to assess their situation
  • discuss and develop a plan to meet their current needs and to achieve their goals
  • provide support, information and advice to build knowledge and skills
  • liaise with stroke clubs, community and recreational groups
  • network in the community to ensure stroke survivors, family, whānau and carers are getting the right services.

Referrals for CSA service

  • People with stroke, their families, whānau can request this service themselves
  • Any medical and rehabilitation service, community group or residential facility can make a referral to the service.
  • You can contact your local Community Stroke Advisor or regional office by text, phone or email - click here for contact details.

Engagement with CSA service

A stroke survivor and their immediate family, whānau and carer or carers are welcome to engage with the CSA service.

Before beginning with the CSA service an ‘Agreement to Participate’ is completed. This process confirms each client understands how their health information will be used during their engagement with the CSA service.  

Clients are provided with The Code of Health and Disability Services Consumers’ Rights. The CSA can contact a health and disability advocate for a client if necessary.
Family, whānau, carer support

Caring for someone following a stroke is usually a new experience and can be a challenge for everyone. A CSA advises caregivers, family and whānau so they know about community services and have the right information about stroke.  

Stroke Clubs, support groups, recreational activities

Stroke Clubs provide mutual support to people with stroke, their family, whānau, carers and supporters. They enable people to share experiences, to understand more about stroke, to meet new people and to participate in social activities and special events. CSAs provide links to local clubs if people wish to join. 

CSAs know about local support groups and recreational activities of value to people with stroke, their families, whānau and carers. These may include exercise groups, sports clubs, accessible gyms, art and craft groups, therapies, caregiver, partner or family support groups and younger stroke survivor groups.  CSAs link clients with these community services.


Stroke survivor Rob Coles talks more about his experience of using Stroke Foundation services:

Driving after stroke

In all cases following a stroke or TIA the NZ Transport Authority fitness to drive guidelines for doctors state that a stroke survivor must not drive for a minimum of one month. Some people may be advised to stop driving permanently. Other people may resume driving after medical clearance. CSAs have further information about driving (or you can consult our factsheet on driving after stroke).

Total Mobility Scheme: TMS

Discounts on taxi travel are available in some areas through a discounted scheme: TMS.  CSAs can advise about this. In some areas CSAs are contracted to carry out the TMS assessment and register clients for TMS. There is a registration fee for TMS.

Return to Work programme (available only in Auckland)

A specialist staff member is available in the Auckland area to assist stroke survivors who wish to return to work. The CSAs link clients with this service. 

Information about stroke

The Stroke Foundation has much free information about stroke and managing life after stroke - see our resources page for details of what is available. The book Life After Stroke is readily available in hospitals and from CSAs, or can be ordered or downloaded from our website.