Community Stroke Advisors

Our community stroke advisors

Community Stroke Advisors work with stroke survivors, their family, whānau and carers. Their work and support helps people achieve the best possible outcome after stroke. This service is free.

Our Community Stroke Advisors (CSAs) are professional advisors for stroke survivors and family/whanau members or carers living in the community. The aim of the service is to help stroke survivors realise their full potential for recovery and wellbeing following a stroke. The service is free, and has helped many stroke survivors regain life after stroke.

A CSA:

Justin and Olivia

  • Makes hospital and home visits to introduce and explain the CSA service.
  • Works with stroke survivors, family/whānau and carers to assess needs 
  • Develops an action plan to meet current needs and to achieve specific goals in partnership with the client, collaborating with other health professionals as required.
  • Provides support, information and advice to build knowledge and skills that assist effective adaptation to disability and minimise risk of further strokes.  Information includes the nature of stroke, its causes and risk factors, prevention tips, the role of treatment and rehabilitation and how to optimise life after stroke and manage after-effects such as fatigue and depression.  A wide range of printed resources are available.
  • For individuals diagnosed with Transient Ischaemic Attack (TIA) offers plain language information about TIA, lifestyle changes to minimise risk of further strokes and how to identify and respond if one is occurring.
  • Networks in the community and provides service coordination and navigation to ensure clients are referred to the best services to meet their needs. This includes local stroke clubs and other groups for social support.
  • Supports working age people to return to work in conjunction with our Return to Work Advisors.
  • Provides advocacy support where clients face barriers to accessing services.
  • Provides information on transport options when unable to drive and how to obtain Total Mobility half price taxi fares if the client is eligible.


Watch our short video for a quick introduction to the Community Stroke Advisor service


Stroke survivor Rob Coles talks more about his experience of using Stroke Foundation services:


Stroke Clubs, support groups, recreational activities

Stroke clubs provide mutual support to people with stroke, their family, whānau, carers and supporters. They enable people to share experiences, to understand more about stroke, to meet new people and to participate in social activities and special events. CSAs provide links to local clubs if people wish to join. 

CSAs know about local support groups and recreational activities of value to people with stroke, their families, whānau and carers. These may include exercise groups, sports clubs, accessible gyms, art and craft groups, therapies, caregiver, partner or family support groups and younger stroke survivor groups.  CSAs link clients with these community services.

Justin and Olivia

Engagement with CSA service

A stroke survivor and their immediate family, whānau and carer or carers are welcome to engage with the CSA service. 

Before beginning with the CSA service an ‘Agreement to Participate’ is completed. This process confirms each client understands how their health information will be used during their engagement with the CSA service.  

Clients are provided with The Code of Health and Disability Services Consumers’ Rights. The CSA can contact a health and disability advocate for a client if necessary.

Referrals for CSA service

  • People with stroke, their families, whānau can request this service themselves
  • Any medical and rehabilitation service, community group or residential facility can make a referral to the service.
  • You can contact your local Community Stroke Advisor or regional office by text, phone or email - see below for details.

Return to Work programme (available in Auckland and Christchurch only)

A specialist staff member is available in the Auckland area to assist stroke survivors who wish to return to work. The CSAs link clients with this service. 

Click here to read more about our return to work programme

 

Find a community stroke advisor near you

Lorna Crawford

Rodney, Auckland

Vila Ma

Manukau, Auckland

Jane Fleming

North Shore, Auckland

Paula Mitchell

West Auckland

Fiona Couldstone

East Auckland

Jo Kelly

Franklin / South Auckland

Laura Young

Central Auckland

Rachael Snook

Whangarei, Northland

Phone

Lynelle Ngakuru

Far and Mid North

Phone

Vivienne McDonald

Ngongataha, Rotorua, Okere Falls, Reporoa, Wairakei, Murupara, Taupo and Turangi

Mobile

Debbie Shaw

Matamata, Mangakino, Tokoroa, Kinleith, Taumarunui, Te Kuiti, Tirau, Waitomo, Otorohanga, Te Awamutu

Mobile

Vicki Martin

New Plymouth, Taranaki

Mobile

Megan TeBoekhorst

Hamilton, Cambridge, Karapiro, Huntly, Raglan, Kawhia, Ngaruawahia, Whatawhata, Ohaupo, Waitoa, Morrinsville

Mobile

Lynette Jones

Tauranga Central, Papamoa Beach to Matata, Papamoa, Mt Maunganui, Matapihi, Edgecumbe, Whakatane, Ohope, Opotiki and uoto Te Kaha, Taneatua, Kawerau

Mobile

Jessica Copperwaite

Coromandel, Whangapoua, Whitianga, Tairua, Thames, Whangamata, Waihi, Katikati, Te Aroha, Ngatea, Paeroa, Lower Kaimai, Omokoroa, Te Puna, Bethlehem, Cambridge Heights, Gate Pa, Tauranga South, Tauriko/The Lakes, Pyes Pa, Greerton, Parkvale, Poike, Hairin

Mobile

Sarah Arias

Malborough

Phone
Mobile

Anne-Marie Fowke-Stayner

Nelson

Phone
Mobile

Helen Nolan

West Coast

Phone
Mobile

Elaine Cottam &

Tania Lumb

Canterbury - Christchurch

Phone
Elaine Cottam:
Mobile
Tania Lumb:
Mobile

Christine Holling

South Canterbury - Timaru

Phone
Mobile

Debbie Huls

North Otago - Oamaru

Phone
Mobile

Judith Hyslop &

Kathy Clarke

Otago - Dunedin

Phone
Judith Hyslop:
Mobile
Kathy Clarke:
Mobile

Kristin Lobb

Southland

Phone
Mobile

Stroke Central

Paraparaumu

Phone

Stroke support services in the lower North Island are provided by Stroke Central, a separately incorporated organisation. www.strokecentral.org.nz

Lorna Crawford

Rodney, Auckland

-36.5812977, 174.6884513

Vila Ma

Manukau, Auckland

-36.9893975, 174.8666321

Jane Fleming

North Shore, Auckland

-36.800647, 174.782311

Paula Mitchell

West Auckland

-36.8796227, 174.6319223

Fiona Couldstone

East Auckland

-36.85513, 174.860405

Jo Kelly

Franklin / South Auckland

-37.001799, 174.899334

Laura Young

Central Auckland

-36.850201, 174.76271

Rachael Snook

Whangarei, Northland

Phone
-35.724382, 174.324474

Lynelle Ngakuru

Far and Mid North

Phone
-35.277668, 173.570751

DHB professionals are encouraged to incorporate referral to the CSA service as a standard component of discharge planning.  Referrals are accepted from any health or support professional, from a family/whanau member or by self-referral.
Preferred mechanism for health professionals is to utilise the CSA service referral form.  A copy is available from the CSA.  With client consent, attaching additional information such as a copy of the client’s discharge summary significantly assists the quality of what the CSA can deliver.

Download this form as a PDF file

Referral Form

Referrer Details

Client Details

Client Address

Stroke Details

Alternative details

Please help us today

Stroke devastates lives. 
Help us rebuild the lives of New Zealanders who experience the impact of stroke. Together, we can give them hope.

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