A letter from our CEO

During this challenging time, our services are still available to those that need them.


Wednesday, 12 August 2020

With the changing of Alert Levels across New Zealand today, we have had to make some changes to the way that we operate to help minimise the risk of community transmission.

We care about the health and wellbeing of our clients and staff, so have outlined what these Alert Levels mean for you.

Auckland is now at Alert Level 3. If you are based in Auckland, our Community Stroke Advisors and Return to Work Advisors have suspended home and hospital visits but will be in contact with new and existing clients via phone and where possible, video call. We have also suspended the services of our Big Blood Pressure Check Van as we are not able to adhere to social distancing regulations in the van.

The rest of New Zealand is now at Alert Level 2. We have made the decision to suspend all hospital and home visits across these regions too, unless face-to-face visit is essential. If clients and staff do need to meet, our team will follow the necessary protocol to ensure that it is safe, abiding by the minimum one metre social distancing rule and using PPE if appropriate.

If clients have any questions or concerns, please get in contact with your CSA or the regional office directly.

We are also continuing to adapt our activity for the year and will share updates with regards to any planned events and activities in due course. As always, safety is paramount and we will only proceed with activity if it is safe to do so.

We’ll continue to keep you updated about any changes to the way in which we operate our services at this time.

We have been here before and we know that we can get through this if we work together.

Mark Vivian, Chief Executive Officer, Stroke Foundation of New Zealand